TECH SALES TECHNICAL SALES TECH SUPPORT technical support BPO Call Center USA SALES USA MARKET INTERNATIONAL SALES INTERNATIONAL MARKET IT SALES Voice Process
Experience
1 to 6 Years
Industry
ITES / BPO / KPO / Outsourcing
Functional Area
Sales / Business Development / Client Servicing
Job Description:- 1
o Technical Sales Associate (TSA) is the first point of contact for the callers from North America
o Basic technical knowledge required for proper diagnosis of the root cause
o Recommendation of technical help through easy steps
o Converting a Caller to a Customer by placing & enrolling the apt support plan through soft selling skills
o Software or Service packages to be sold
Job Description:- 2
1. Troubleshooting technical issues related to computers & focus on selling of Annual/ Per incident plan.
2. Responsible for effectively handling customer objections/queries and meeting conversion/revenue targets.
3. Respond to request for support and assistance from customers.
4. Achieving Team Targets.
Academic Qualification: - Graduate or Above ( Any Stream)
Location - Noida
Salary - 18k - 36 k (depends on calibre & experience of candidate)