Corporate Training KPO BPO Soft Skills Induction Training Needs Selling Skills
Experience
5 to 9 Years
Industry
ITES / BPO / KPO / Outsourcing
Functional Area
ITES / BPO / Operations / Customer Service / Telecalling
Main Job Tasks and Responsibilities - Monitor, provide, record and evaluate effective training activities - Design and implement Training programs (Soft Skills, Selling Skills and Induction) that can be used to develop and improve the skills required for the job. - Implementation and revision of the training programs - Assess Training needs - Develop training methods and material - Write procedure manuals