ITES / BPO / Operations / Customer Service / Telecalling
We are hiring for Customer Care Executive for Indore location. Interested call Mamta@9167232832 Education qualifications HSC/Any Graduate Good knowledge of computer (typing speed 20 words per minute, accuracy at least 85%) Excellent interpersonal skills Should not be below 18 years of age Flexible to work in rotational shifts as per US Hours, according to business needs Interview Process( 2 Rounds): HR round (Telephonic) Ops Round (Telephonic) Offer letter released on mail for all selected candidates KEY SKILLS: A Customer Service Representative must have Excellent verbal, written and listening skills Should have good command over Grammar and Fluency in English Should not have any MTI while conversing Details of several functions to provide quality service Good knowledge of computers Ability to Write/type messages to ensure professional tone JOB DESCRIPTION: Handle queries and complaints of the Amazon related to products Transaction handling Services, Problem Solving Efficiency Numerical Ability, High level of accuracy Energetic, friendly and approachable individuals that understand the impact of great customer service Responsible to deliver high quality and productivity results that meet the identified targets Strong ability to multitask and take fast decisions independently Maintains composure and patience with customers Benefits Relocation bonus of Rs 10,000 for the outstation candidates Guest House Stay for 15 days Ticket reimbursement up to Rs 700 Interested call Mamta@9167232832 Email Id:- mamta.gratitudeindia@gmail.com Regards, Mamta 9167232832 Hr Recruiter Gratitude India