ATM Field Engineers

United Bank for Africa Plc (UBA) is one of Africa’s leading financial institutions, with operations in 19 African countries and 3 global financial centres: London, Paris and New York. From a single country organisation founded in 1949 in Nigeria, UBA has grown to become a Pan-African provider of financial services with over 11 million customers, through close to 1000 business offices and touch points globally.

We are recruiting to fill the position below:

Job Title: ATM Field Engineers
Locations: Abia, Akwa Ibom (Uyo), Onitsha South(Anambra),  Benue (Makurdi), Warri South (Delta), Calabar Municipal (Cross River) , Benin City (Edo), Port Harcourt (Rivers),  Ibadan South-West (Oyo), Abeokuta South (Ogun), Lagos (Lagos), Kano Municipal (Kano), Kaduna South (Kaduna),Municipal Area Council (Abuja (FCT)),Enugu South (Enugu)
Contract Type: Permanent

Responsibilities

• Software Installation and Configuration of ATM Terminals
• Troubleshooting and repair of faults on ATM
• Ensuring Optimal maintenance of all Terminals been supported
• Identification, removing and fixing of faulty components on ATM Terminals.
• Ensuring Customer satisfaction at all times
• Interpretation and resolution of major faults on ATM Terminals.
• Train ATM Custodians on how to resolve first level ATM issues
• Work with Branch Custodians to ensure competent & thorough Tier 1 support and general upkeep of ATMs
• Work continuously with the support desk to ensure ATM availability at all time.
• Troubleshooting and resolving all network related challenges
• Ensure proper documentation of common technical issues and resolutions
• Handle call services on weekends and public holidays when assigned

Qualifications

• OND in Electrical/Electronic Engineering, Computer Science/Engineering, Physics /Applied Physics or any other related science courses.

Experience:

• Minimum of 3years working experience on any ATM brand as a Support or Maintenance/Field Engineer.

Technical Skills:

• Software Installation and Configuration of ATM Terminals
• Troubleshooting and repair of faults on ATM
• ATM maintenance skill
• Identification, removing and fixing of faulty components on ATM Terminals
• Interpretation and resolution of major faults on ATM Terminals