Knowledge/Skills/Ability & Roles and Responsibility:
Experience in Installing, configuring and deployment of Asterisk, Asterisk based applications like GoAutoDial, Vicidial, IVR and FreePBX.
This role will suit someone with prior experience of working within Asterisk environment, particularly with experience of configuring Asterisk for new product deployment.
Must have good trouble shooting skills in using network testing tools such as Wireshark, Tcpdump.
Experience trouble shooting Vici Dialers and Asterisk would be useful.
The applicant must be prepared to work outside of core hours to address emergency activity if required.
Should also know MySQL databases and VoIP. Proven track record of deploying Dialers or IVR applications in an enterprise environment.
Experience in configuring with PRI Card, PRI Gateway, Analog Gateway and PSTN is a must.
Proficiency in the following programming languages: MySQL, PHP, Perl, AGI and Shell Scripts