Not Specified
Full Time
View Applications
Skills
customer service customer associate- Experience
- 2 to 5 Years
- Industry
- Financial Services / Banking / Broking / Forex / Investment
- Functional Area
- ITES / BPO / Operations / Customer Service / Telecalling
Excellent job opportunity for customer service associate should have minimum experience of 2 to 5 years in the field of Key Accountabilities:
· Keep records of the customer interactions and transactions, recording details of inquiries, complaints, and comments as well as actions taken.
· Listen and respond to customers’ needs and concerns
· Review and make changes to customers’ accounts
· Process orders, forms, and applications.
· Follow up to ensure that appropriate actions were taken on customers’ requests.
Refer unresolved customer grievances or special request to designated departments for further investigation.
Educational qualification: Graduate
Previous experience:2-5 years
Industry to be hired from Banks & Financial Institutions
Skills and Knowledge required: Good communication skills & Good interpersonal skills
Competencies (Behavioural Skills) required: Ability to listen and active problem-solving skills & Ability to handle pressure & Ability to create and maintain positive relationship
- Company
- Talent Corner HR Services Pvt Ltd
- Location
- Talent Corner HR Services Pvt Ltd
308, Swastik Disa Corporate Park, LBS Marg,, Opp. Shreyas Cinema, Ghatkopar West, Mumbai, Maharashtra 400086 - Website
- http://talentcorner.in/
- View Jobs By This Company
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