Skills
loyalty programs client servicing customer relations loyalty programs managementDear Valued Candidates,
Opening for Assistant Manager - Client Servicing for Andheri (E) location.
Location - Andheri(E)
Job responsibilities:-
-Manage loyalty /CRM Campaigns assigned
- To achieve business targets through relationship building, & regular planning
- Proactive thinking and client competition mapping
- Prepare proposals and presentations for the clients to help project their product in the right direction.
- Facilitate new customer acquisition prepare concept, present & execute.
- Process Definition & Business Plan.
- Managing end to end programs operations
- Manage multiple program horizons e.g. Customer / Channel / Employee.
- Meeting Revenue targets .
- Analyze and values add to existing projects being executed.
- Data analysis & Interpretation
- Coordinate project execution with operations & internal teams.
- Maintaining the clients database. Sharing the weekly MIS & database with the Client & Internal team.
- Preparing and supervising the production of soft and hard POPs
- Maintaining and updating reports on the excel sheets
- Preparing final reports and submitting to the clients
- Negotiating with the vendors on rates and ensuring the project is completed within the timelines shared with the client
- Coordinating with the creative team.
- Making and submitting the closure report of the projects.
- Good working knowledge of MS office./ Excel
Mrs. Madhuri Gaikwad Kamble
Hiring Consultant
Email - madhuri@jobexpertsindia.com