CCS Computers Pvt. Ltd.

Company Profile

CCS being a technology driven company has invested heavily in developing the Internal Training Infrastructure so that the Company can maintain its edge over competition by providing customized solutions that are evolved around ‘better than the best’ approach. To address IT Service Management Vertical, CCS has established a State-Of-The-Art Knowledge Management Centre that simulates environment of a ‘NOC’ and offer the benefit of learning the tricks of the trade involved in management of ‘Remote Infrastructure (RIM)’ from a far off location. The market dynamics has taught CCS to become proactive in focusing on issues like Export of IT Services in near future that calls for proactive action to upgrade the Training facilities and the combination of High Breed Services will take CCS one step forward to meet with the business challenges posed by competition in global and domestic markets that is gradually transforming to ITSMS & ITIL Best Practices.

It has been observed that the Facilities Management is fast losing its grip over the existing clients due to the mounting business demand which calls for a ‘Structured Approach’ in Service Delivery to meet the growing challenges. The answer lies in implementation of 'IT Service Management System (ITSMS)' with ITIL Best Practices. The ‘ITSMS Tool’ is a tightly coupled set of programs that ensures seamless routine execution of both SLA and Service Delivery as per schedule. A powerfully built Service Management Tool installed at the nominated Service Desk performs as the Central Point of all happenings and each Closing of Call will solely depend upon the satisfactory Resolution.

CCS has developed project oriented strategic alliances with several industry leaders like IBM , Hitachi , Acer , Citrix, Symantec, Nortel, Oracle, Cisco, Microsoft to name a few. CCS happens to be a preferred ‘Support Partner’ of IBM that enabled CCS to independently execute complex projects that calls for in-depth knowledge and expertise in Clustering and Higher End Computing Solutions on IBM platform. This apart, CCS partnership with Hitachi entails supply, designing, execution, user training and post sales support of critical High End Storage Solutions (SAN) offered by Hitachi. The ‘Silver Partnership’ with ‘Citrix’ has given CCS the option to promote, configure, supply and support the Solution targeted for large Indian Corporate, MNC’s and strategic Public Sector Accounts.

CCS is in the process of launching ‘ERP Solution’ of international repute to address the ever expanding solution verticals and in near future has the plan of adding a few more products to increase the market share.

Leveraging the Pre & Post Sales Support with various optional ‘Service Modules’ provided to the entire gamut of clients situated in 40 locations, CCS has been able to create a niche market for itself that constitutes MNC’s, Large Indian Corporate, Premier Educational Institute, Large Financial Institutes, State Owned Corporation, PSU’s and Defence to name a few.

The attrition rate is very low at CCS as the 250 plus IT professionals associated with CCS feel the environment prevalent is conducive to stay and perform.

Fact Sheet:

CCS is a ‘System Integration & Technology Support Outsourcing Company’ covering the entire gamut of the IT Services like Facilities Management, Break-Fix Services ( AMC) and Managed IT Services that combines with ITIL Standards. CCS also offers High End Computing/Clustering Solutions, End-to-end Data Centre Solutions, SAN/NAS, VPN, Securities, Network & Mailing Managements etc,.